Top 20 Lowe’s Interview Questions and Answers [2022] – Knowledge Hub for Business Management and Technology Professionals

Lowe ’ sulfur is an american english retail party that chiefly deals with dwelling improvement. It has its headquarters in Mooresville, North Carolina, and several stores in the United States and Canada. This article will look at some of the questions that you should expect in a Lowe ’ south interview .

1. Tell Us About Yourself

This is a coarse question that you should expect in interviews. The interviewer wants you to shed more faint on who you are by talking concisely about your hobbies and interests. You can besides give any associate sour experience that makes you better than early candidates .
Sample Answer

I am Brian White, an experience cashier, and a diligent bookkeeper. I have over 20 years of experience in this field, having worked in respective establishments. I am concerned in sales, market, and finance, which form the cardinal part of my career. I have an array of skills and abilities that make me desirable for any cashier function .

2. What Do You Know about Lowe’s

Did you research extensively about the organization and find out some data that may help you answer this question ? There are lots of things that you can talk about, ranging from the products Lowe ’ s offers to their entrance into Canada .

Why Should We Hire You ? 5 Best Answ …

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Why Should We Hire You? 5 Best Answers
Sample Answer
Lowe ’ randomness is a retail company that operates in both the United States and Canada. It was started in 1946 and chiefly deals in home improvement products. ( You can besides mention that Lowe ’ s first base entered Canada in 2007, launched its beginning web site in 1996, and has its headquarters in Mooresville, North Carolina )

3. Who are Our Main Customers?

Do you know Lowe ’ s target audience ? This is another casual to tell the interviewer just how much you know about the company. You should know that this giant retailer serves two customers, generalized as a pro and retail customers. Explain your solution and convince the interviewer that you did your homework well .
Sample Answer
Lowe ’ second serves pro and retail customers. Pro customers support their business activities and makeup to 25 % of their total sales. These normally consist of structure trades and maintenance, animate, and operations groups. retail customers are homeowners and renters who carry out personal projects .

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4. Why Do You Want to Work for Us?

Expect the interviewer to ask you why you want to work at Lowe ’ second. This is a casual to mention some of the good things about the company that you find applaudable. You can talk about some of their services that you have used, their function culture or environment, or anything that you find worthy .
Sample Answer
I enjoy doing base improvement projects, given my love for Do It Yourself projects. I believe that I can learn a great deal of inkling at Lowe ’ randomness. I besides enjoy working with people and will therefore fit in well here at Lowe ’ second. ( You can besides identify a specific thing about Lowe ’ s and build on it. All in all, make indisputable that your reasons are sufficient to warrant you the speculate )

5. Tell Us About Your Work History

Employers love experienced candidates since they save them the monetary value of aim and extra requirements. You can tell the interviewer any have in the home improvement industry, customer avail, or handling money. see that you dwell more on relevant experiences as they will help you land the job .
Sample Answer
I love DIY projects and therefore have a great deal of experience in home improvement, which is your leave service. I have done a bang-up deal of change in my home, and some of my friends ’ establishments, which I believe makes me dependable at the trade. Most of the jobs I have held have besides relied on customer service and cash handling, which I am reasonably good at .

6. What is Your Greatest Strength?

Most of the clock, you will not walk out of the interview board without being asked this question. The interviewer is giving you a probability to explain why you believe that you are the best candidate for the particular role. Remember to mention the strength, provide proof of, and state it ’ second relevant to the job .
Sample Answer
I know how to interact with people. I have lots of people ’ sulfur skills which have greatly helped me in my career. During my former function, these skills helped me interact well with customers and offer satisfactory aid. This intensity will come in handy in this function since you highly measure your customers and how employees interact with them .

7. What is Your Biggest Weakness?

This is a follow-up interrogate that you should expect. No one is perfect, and even though the interviewer wants person who can excel in a given job, he/she besides understands that you have your weaknesses. however, make sure that whatever you mention does not make you incapable of performing. besides, settle on a weakness you can well solve to convince the interviewer that it will not take much of your meter and feat .
Sample Answer
I am used to working independently, given the nature of my former workplaces. I, consequently, have a trouble asking for avail, specially when the issue seems solvable. I may work excessively hard and take extra hours to solve a problem alternatively of asking for assistant. however, I am constantly working on this trait and flush joined a group of other capable experts to ask for help .

8. How Would You Handle an Upset Customer?

Every retailer values its customers, including Lowe ’ randomness. You must therefore put customer satisfaction ahead of everything else. Always have in take care that the customer is ever right, and your speculate is to help them regardless of whether they are ill-timed or right. Convince the interviewer that you will professionally handle an overturn customer and help them find solutions .
Sample Answer
I have dealt with respective disorder customers before. I normally find out whatever is wrong with them while questioning them calmly and in an sympathize manner. If they can not trace an item, I would help them locate it. however, if they are dysphoric with a given item, I would check Lowe ’ s return policies and guidelines .

9. What Hours Can You Work?

The interviewer wants to know about your handiness. What hours will you be able to report to work ? guarantee that you are honest to avoid future disappointments. besides, remember that being flexible greatly increases your chances of landing the job since every employer needs person available. You can mention some of your engagements to inform the interviewer why you won ’ deoxythymidine monophosphate be available during such times .
Sample Answer
I am reasonably elastic. I can work morning and evening shifts, except on Tuesdays and Thursdays when I have other engagements. I normally give my all during my shifts. I can besides work overtime if notified early enough .

10. Why Should We Hire You?

This is a chance to sell yourself and convince the interviewer that you deserve the job. You should look at the job description and identify the skills and experiences that will help you do your job well. Reassure the hire coach that you have the right skills and attributes to do your job well and deliver excellent results. The interviewer should establish that you are the want solution for their problem and the best person for the given function .
Sample Answer
This is my fifteenth class in home improvement. It started as a hobby public treasury person saw how good I was and urged me to try making money out of it. I have managed to do more than one thousand projects. I believe that this gives me an edge over early competitors since I understand equitable what you need. I besides have lots of people ’ south skills needed for excellent customer serve.

11. How Do You Normally Keep Yourself Motivated at Work?

Most of your roles at Lowe ’ second will involve boring work. The lease director must therefore ensure that you can work independently and respond well to flat roles. Mention where you draw your motivation from. besides, avoid giving material reasons such as money that will make the interviewer view you as materialistic. You do not want to lose the job because of such a flimsy argue .
Sample Answer
My motivation comes from the cognition that my coworkers and supervisors are relying on me to deliver. I can not let my team gloomy. Therefore, I normally give my all to ensure that everything is in order. I besides think about past successes whenever I feel like giving up, which gives me a reason to work intemperate .

12. What Do You Understand by Excellent Customer Service?

The interviewer wants you to define excellent customer serve. It is imperative mood since Lowe ’ s values its customers and ensures excellent customer avail to all its clients. therefore, you must portray capital customer military service likely right from the interview if you intend to get the position you are interviewing for .
Sample Answer
excellent customer service leaves the customer fulfilled, be it from your interaction with them or the aid you offered. Any positive customer experience qualifies as excellent customer overhaul. It ensures that customers leave the store fulfilled, knowing that they made the best purchase decision. ( Your decisiveness of customer serve must be customer-oriented if you want to answer this doubt well )

13. How Would You Handle a Difficult Customer?

You must have realized that most of the questions in this article focus on the quality of customer service you can give to the clients. Always keep in judgment that Lowe ’ s values its home plate improvement customers and is, therefore, uncoerced to do everything possible to make them satisfied. You should expect difficult customers in your course of ferment. Convince the interviewer that you will remain calm and handle them professionally .
Sample Answer
The best way of dealing with a difficult customer is to maintain a problem-solving and professional attitude throughout the interaction. The main reason why people normally end up angry is because of misconstrue. I would therefore focus more on solving the customer ’ mho trouble and less on their anger. I have had customers apologize late after attending to them .

14. How Would You Help a Customer Who needs Something but Does not Know the Specific Name?

You should expect customers to walk up to you and ask for advice on a particular detail when working at Lowe ’ s. consequently, ensure that you have a perfect understand of the shop ’ s armory to help such customers. Know how you can besides help people who do not know what they are looking for if you want to get a job at Lowe ’ south .
Sample Answer
If a customer walks up to me looking for an token they can not identify by name, I first ask them about anything they know about the merchandise to ease identification. such information may include the home area involved and the mean project. If I can not still figure out the detail, I will direct them to the supervisory program .

15. How Would You React if a Supervisor Asks You To Complete an Unsafe Task?

Lowe ’ second deals with family improvement, a craft that can predispose you to danger. One of the most significant risks that can befall you as an employee is sustaining injuries ascribable to insecure work. This interview can be quite challenge because, vitamin a much as you need to keep yourself safe, you must besides respect your supervisory program. Be tactful in your approach .
Sample Answer
When faced with an dangerous tax, I would first ask the interviewer to clarify to ensure that I have correctly understood the caper. If it is excessively bad, I would communicate my feelings to the supervisory program and suggest early ways of handling the job .

16. Do You Know Point of Sales Systems?

The interviewer wants to know if you are familiar with POS systems, which is particularly significant if you are interviewing for a cashier status in the organization. Make sure that you are honest. Lowe ’ s trains its employees and won ’ deoxythymidine monophosphate hesitate to train you once it has determined that you are qualified for the character .
Sample Answer
Yes. I have huge experience in this field which has exposed me to POS systems. During my former character, I had to use the orient of Sale system daily .

17. Who are Our Competitors?

The interviewer wants to know good how companion you are with the commercialize demographics. Lowe ’ second has several competitors offering similar services, which is one of the reasons why we advise our readers to research extensively about an organization before appearing for the interview. see that you mention entirely worthy competitors. You can list arsenic many as you what since the interviewer has not demanded a particular numeral .
Sample Answer
Your chief competitors are Walmart, The Home Depot, and Target. Another one that comes to mind is Costco, even though it is not deoxyadenosine monophosphate ferocious as the respite .

18. Why Did You Quit Your Last Job?

Employers will constantly want to know why you left your survive placement. We understand that you may feel intimidate talking about your departure from your erstwhile job position, but it is essential as it helps the consultation know the type of person you are. Be honest since the rent coach can quickly obtain the answer to this interview from your last workplace .
Sample Answer
I had the best time of my career in my final workplace. however, after serving as a cashier for seven years, I found a change of work adjust and exposure to new challenges inevitable. I put up a month ’ south poster and left the company on full terms .

19. What’s Your Experience with DIY Projects?

You should have realized that Lowe ’ s main clients are those undertake family improvement DIY projects. You will therefore be asked if you have any experience doing anything like that before. even though such feel is not compulsory for a subcontract at Lowe ’ randomness, it greatly increases your chances of landing the job .
Sample Answer
I love being self-sufficient, which dictates doing things for myself. I have redone my floors in the past and achieved impressive results. I have besides redone my walls several times and even built a kennel for my dog. I have lots of fun doing DIY projects .

20. Have You Ever Made a Customer Service Mistake? Tell Us

Lowe ’ s expects you to value its customers. consequently, they will try to find out some of the lessons you have learned that will help you do an excellent job while working at them. Tell the interviewer about your past customer mistakes and how you have improved since then .
Sample Answer
While working as a cashier in my former workplace, a customer was unnecessarily ill-bred to me when her poster was declined. I lost it and may have talked to her with an attitude. This experience taught me always to stay sedate and professional when dealing with clients, however annoying or unmanageable they may be .


These are some of the questions you should prepare for ahead stepping into an consultation room at Lowe ’ randomness. I hope that this article helps you in your quest to secure a position in this institution .

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