The 20 Best Restaurant Interview Questions

As a restaurant coach, interviewing new employees can be a nerve-racking situation. Many of the standard restaurant interview questions can be found on-line sol candidates can prepare ahead of time to give the best answer. There ’ south nothing wrong with that. But do those answers necessarily translate into real-life skills and abilities ? It ’ second hard to say. To help you in truth get to know the campaigner you ’ rhenium interview, you ’ ve got to go deep. To help you make the interview process easier, we ’ ve created a tilt of the 20 most authoritative restaurant interview questions. These questions will help you avoid the displace answers that sound great in the interview but don ’ metric ton truly reveal the candidate ’ s potential.

Best Restaurant Interview Questions

The 20 most important restaurant interview questions.

1) Why do you want to work in the restaurant industry?

This wonder can help you understand the campaigner ’ sulfur reasons for wanting to work in your restaurant. Responses like, “ I truly enjoy making people happy ! ” or, “ My acquaintance said you have the best pay. ” can tell you a lot about their motives .

2) How do you deal with conflicts involving your co-workers?

This motion can help you see whether or not the campaigner is a team musician. The answer they give can provide insight into their adulthood level, how they handle tension, how they hold themselves accountable for problems, and their ability to deal with difficult personal situations. What happens behind the scenes can have an effect on how your employee deals with customers. so if the employee has a leaning to hold onto grudges and harbor resentment for a colleague, that might be a loss flag to let this one blend .

3) What does “hospitality” mean to you?

Restaurant interview questions for bartenders The answer the candidate gives to this question can tell you a fortune about their behavior should they get the job. The way they view cordial reception will give you some insight into how they will respond to your guests. The dictionary defines cordial reception as, “ the friendly and generous reception and entertainment of guests, visitors, and strangers. ” The campaigner ’ sulfur response should be something like — in their own words, of course. If there ’ s excessively big a difference between the interviewee ’ s reply and what you expect, they might not be the good choice for your restaurant .

4) What do you do when you’re not working?

Maintaining a healthy work/life remainder is all-important for food and beverage workers. It is extremely easy to burn out when you ’ re focused on customer service all the prison term. Having interests outside make can help your employees recharge after a difficult shift. That ’ mho why it ’ south authoritative to find out what the candidate likes to do when they ’ rhenium not working. The answers they give will help you see if they can maintain the busy life that comes with working in a restaurant .

5) What is your favorite customer service experience?

Restaurant interview questions for servers This question can serve two purposes :

  1. It can give you insight into what the candidate sees as great service.
  2. It can help you gauge the level of excitement about their successes.

Are they felicitous when they tell the story ? How a lot detail do they give ? Do you feel like the campaigner is being genuine ? How they tell the fib, equally well as the narrative itself, can give your further sympathize about what cordial reception means to them .

6) What is your least favorite customer service experience?

Talking about failures is a lot more difficult than talking about successes. Asking the candidate about their least favorite customer service experience can, again, serve two purposes. first, it can help you see what bad customer service means to the candidate. Second, it can help you see how the candidate handles their mistakes. Do they take responsibility for the problem ? Or do they make excuses ?

7) What is your greatest strength?

The answer to this interview can help you determine the candidate ’ s assurance. That said, it ’ randomness authoritative that the strengths they mention be relevant to the restaurant industry. You want to hear things like :

  • Good with people
  • Outgoing
  • Cool and calm under pressure
  • Focused

A strength that has nothing to do with the restaurant industry — like being good with computers — indicates that the candidate might not be well-suited for this fast-paced environment .

8) What is your greatest weakness?

The benefit of asking this question comes, not good from the candidate ’ second answer, but from how they deliver that answer deoxyadenosine monophosphate well. You surely don ’ thymine want to hear that their greatest weakness is their temper — that doesn ’ thymine translate well to the busy restaurant environment. But whatever weakness the interviewee does tell you about, do you feel they ’ rhenium being honest and humble about it ? Do they mention that they ’ re trying to work on improving that helplessness ? The suffice they give, angstrom well as how they give it, can help you see what kind of an employee the campaigner might become .

9) How would you handle a customer who tries to use an expired coupon?

Restaurant interview questions for managers You ’ ll have your own policy for this issue, but asking a campaigner how they would handle it can be a capital indicator of how they might react under pressure. Before the candidate gives an answer, watch for a reaction. Does the interviewee catch nervous and tongue-tie, or do they stay calm and answer well ? This, besides, shows how they will likely behave during a busy dinner switch when problems are coming fast and angered .

10) What is your favorite part of serving?

Asking this question can help reveal the campaigner ’ sulfur cognition of the restaurant industry. Does the campaigner ’ s answer habit common restaurant terminology ? Are they familiar with the ins-and-outs of serving customers ? Does the solution contact on why they want to work in the industry in the beginning place ? Do you get the sense that the candidate is just there for the paycheck ? The response the candidate gives can help you get a smell of the person quite than precisely the employee .

11) What is your least favorite part of serving?

This question makes a capital keep up up to “ What is your favorite depart of serving ? ” There are always parts of the job that people dislike : the schedule, the hours, the rush followed by the calm in natural process. But when a campaigner ’ south answer to this motion has more to do with things like being busy, demanding customers, and dealing with co-workers, it might be a red masthead that this person international relations and security network ’ deoxythymidine monophosphate correct for the restaurant diligence .

12) What hours are you available to work?

This is a great question to ask up-front because it indicates the candidate ’ randomness willingness to work. The candidate may give great answers to every other question you ask, but then tell you that they can only work between 8 ante meridiem and noon on Tuesdays and 1 post meridiem and 8 post meridiem on Sundays. This is surely not person you want to try to work into your schedule, no matter their know and skill horizontal surface .

13) What does being a team player mean to you?

Restaurant interview questions for baristas Asking a candidate how they define “ team player ” can help you gauge how they might fit in with your stream employees. It can besides help you see if they are will to pitch in and help evening if a undertaking is outside their convention occupation description. The candidate ’ mho answer should indicate that they ’ re ready to work in whatever capacity and that they ’ re ready to be both a leader and a follower as necessary .

14) What things do customers do that you find annoying?

Customers can be unmanageable. It ’ s just a share of the restaurant diligence. so when you ask the campaigner this doubt, you ’ rhenium more than likely to get an answer. The important separate is not the annoying things the candidate mentions, but how they handle those situations.

Leaving a broken gratuity is one of the most frustrating things a server can encounter…especially after they ’ ve provided big service. But do they let that low tip affect that rest of the night, and potentially early customers ? If the candidate ’ s answer is brief, consider asking a more pointed interview like, “ How do you deal with those annoying things ? ” This will help you see how they react in a real-world situation .

15) What do you know about our restaurant?

This may seem like a basic interview, but it can give you batch of penetration into the motivation of the campaigner. If they don ’ thyroxine have an answer, they credibly merely applied on a caprice. If they do have an answer, they ’ ve obviously done some research or have first-hand cognition of your business. A great answer to this question is something like, “ I ’ ve been coming here since you first opened and I ’ ve constantly loved the food and atmosphere. I get a great vibration when I ’ megabyte hera and I ’ d like to be a region of it. ” This shows that the campaigner has a heat for what you have to offer and is motivated and engaged to lend their skills to making your business successful .

16) Are there any people you refuse to serve?

unfortunately, bias runs rampant these days. You don ’ thyroxine want to find out after you ’ ve hired person that they refuse to serve certain customers. This can cause problems on multiple fronts. It can be unmanageable for your other employees who have to take up the loose. And it can cause problems for your clientele should word get out that a server or server or bartender has problems with specific groups of people. Ask the employee directly if they ’ re will to serve anybody and everybody who comes into your restaurant so you don ’ t have to deal with this trouble after the fact .

17) Why do you want to work at our restaurant?

Ideas for restaurant interview questions. If you ’ ve already asked why the candidate wants to work in the restaurant diligence, it ’ sulfur time to get specific and ask why they want to work at your restaurant. A well-qualified campaigner ’ randomness response will show that they have done their research, know about your business, and have a high horizontal surface of pastime. Expect to hear something like, “ Your restaurant is known for x and is an attractive place to work for people who want Y. ” Their answer will besides show that the job they are applying for matches the adjacent footfall in their career growth. In accession, listen for appreciation of your company ’ sulfur mission and values angstrom well as an expression of how the campaigner can provide respect to your occupation but besides learn and grow .

18) Why do you think you would perform this job well?

An answer to this wonder gives you insight into what the campaigner has to offer and is essential for making an inform decision. Asking why they think they would perform well at your restaurant helps you understand each person ’ south singular strengths, skills, and degree of experience. Armed with that cognition, you can choose the best candidate — or candidates — that most closely match the unique needs of your restaurant. The valuable thing about this interview is that it often elicits a answer that, while like to the “ greatest lastingness ” wonder, is different enough that it provides a more complete picture of the individual you are interviewing .

19) What kind of work environment are you used to?

The restaurant clientele is, by no means, an easily clientele in which to survive and thrive. Most make environments are full of hard-hitting situations that can bring out the best ( and worst ) in your team members. Those lapp hard-hitting situations can besides reduce the likelihood that a newly rent will stay long enough to learn how to function in such a fast-paced environment. Asking the interviewee what kind of make environment they are used to will help you understand whether they are well suited for your restaurant or not. If you don ’ thyroxine get an enlightening answer the inaugural time through, you may need to ask follow-up questions such as, “ Tell me about a time when you had to deal with a hard-hitting site. How did you handle it ? ” A dear answer will tell you how well the candidate deals with stress and what strategies they use to cope with imperativeness at work .

20) Tell me about a time when it was hard for you to arrive at work on time. What did you do to resolve it?

even the most punctual and dependable employee can be former every immediately and then. But asking this question can help you get a better idea of how the candidate will react when life throws them a curveball. Did they exercise their problem-solving skills and figure out a way through the issue ? Did they arrive late and then make excuses ? Or did they prioritize punctuality and silent make it to work on time ?

Use Sling To Schedule Time For The Interview

There are few things more disruptive than being deep into a undertaking and having to stop what you ’ re doing, switch gears, and conduct an consultation with the 20 restaurant consultation questions listed above. It ’ randomness not good for your productivity ( because you ’ re distracted ) and it ’ s not dependable for the potential employee you ’ re meeting. use sling to schedule your restaurant interview The best way to prevent this distraction from happening is by using Sling to carve out time for interviews. And alternatively of working right field up until the death minute, use Sling to schedule 5-10 minutes on either slope of the interview so you can review the restaurant interview questions and any notes you may have. This will help you get into the proper frame of mind so you can conduct the consultation to the best of your ability. sling can help you manage your restaurant schedule But the benefits of Sling wear ’ deoxythymidine monophosphate intercept with streamlining your agenda. Sling besides helps you create the perfective work agenda for your employees. That is, in fact, its chief determination. Sling is packed full of intuitive and well-organized schedule tools that make it childlike to create a clean, easy-to-read schedule for you and your employees. And the fact that Sling is cloud-based ( alternatively of only on one calculator or tablet ) means that storage, distribution, and entree are easier than ever. You can even control who can view the agenda and who can make changes with just the touch of a button. restaurant employee time-off requests Sling ’ south onboard A.I. even incorporates your employee ’ s time-off requests and gives you reminders and suggestions about inaccessibility, double-bookings, and more. These features — and many more — make scheduling, organizing, and communicating with your employees a breeze.

For more barren resources to help you manage your business better, organize and schedule your team, and chase and calculate labor movement costs, travel to GetSling.com today. See more in : Templates & Guides Find the article utilitarian ? share with others :

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Category : interview

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